At BGrow Solutions Pvt Ltd (https://www.bgrow.com), we are committed to delivering our services efficiently and transparently. Please review the following policy to understand how your digital purchases and service orders are processed and delivered.

 

🚫 No Physical Shipping :

​

BGrow provides digital services and solutions. We do not ship physical goods or tangible products. All deliverables are provided electronically through email, secured client portals, or downloadable links.

 

💼 Service Fulfillment Timeline :

​

The timelines for each service vary based on its nature and complexity. Below are general estimates :

​

• Trademark / IP Registration Services: 3 to 15 working days for initial filing; subject to government processing timelines.

• Brand Designing / Digital Asset Delivery: 3 to 7 working days.

• Consulting & Legal Services: Scheduled based on client availability and scope.

• Courses / Digital Downloads: Instant access or within 24 hours post-payment.

• Customized Services: Delivery timeline will be mutually agreed upon and shared via email or service agreement.

 

📧 Delivery Method :

​

All service deliverables and digital products will be:

​

• Emailed to the registered email ID provided by the client, or

• Shared via secured cloud drive or client dashboard access.

For services requiring login or account access (e.g., software portals, dashboards), credentials will be sent securely.

 

🔁 Revisions and Updates :

​

Applicable services (like logo design, consulting, etc.) include a limited number of revisions as mentioned in the respective service plan. Revised versions will also be delivered digitally.

 

❓ Non-Receipt of Deliverables :

​

If you do not receive your service deliverable within the expected timeframe :

​

• Please check your email’s spam or promotions folder.

• Contact us at support@bgrow.com or via WhatsApp at [Insert WhatsApp Link] with your Order ID.

​

We will address and resolve your concern within 48 business hours.

​

If you sell any downloadable templates, reports, or digital assets, we can add an extra section for “Instant Digital Download Terms.” Let me know if you'd like that included.